Privacy Statement
Introduction
Harderwold Villa Resort is committed to protecting the privacy of its guests and website visitors, recognizing that this is essential to its operations. Personal data of guests and visitors is therefore handled and secured with the utmost care. Harderwold Villa Resort complies with the requirements set forth in the Personal Data Protection Act and other privacy legislation.
Harderwold Villa Resort, located at Pluvierenweg 9, 3898 LL Zeewolde, is responsible for the processing of personal data as described in this privacy statement.
Contact information:
www.harderwoldvillaresort.nl
Pluvierenweg 9, 3898 LL Zeewolde
+31 (0) 320 844 150
Personal Data We Process
Harderwold Villa Resort processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
– First and last name
– Gender
– Place of birth
– Address
– Phone number
– Email address
– Information about your activities on our website
– Web browser and device type
– Bank account number
– IP address
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data from website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@harderwoldvillaresort.nl, and we will delete this information.
For what purpose and on what legal basis we process personal data
Harderwold Villa Resort processes your personal data for the following purposes:
– Processing your reservation and payment
– Sending our newsletter and/or promotional brochure
– To be able to call or email you if necessary to provide our services
– To inform you about changes to our services and products
– Harderwold Villa Resort analyzes your behavior on the website to improve the site and tailor our products and services to your preferences.
– Harderwold Villa Resort also processes personal data when we are legally required to do so, such as data we need for our tax return.
Automated Decision-Making
Harderwold Villa Resort does not make decisions based on automated processing regarding matters that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (such as an employee of Harderwold Villa Resort).
How long we retain personal data
Harderwold Villa Resort does not retain your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected.
We apply the following retention periods for the following (categories) of personal data:
| (Category) of personal data | Retention Period | Reason |
| Name and address details | Indefinite | Data processing is necessary for the performance of a contract. |
| Gender | Unlimited | Data processing is necessary for the performance of a contract. |
| Phone number | Unlimited | Data processing is necessary for the performance of a contract. |
| Email address | Unlimited | Data processing is necessary for the performance of a contract. |
| Data about your activities on our website | 2 years | Data processing is necessary for the performance of a contract. |
| Web browser and device type | 2 years | Data processing is necessary for the performance of a contract. |
| Bank account number | Up to 7 days after booking. | Data processing is necessary for the performance of a contract. |
| IP address | For as long as legally required to achieve the purpose for which the data was collected. | Data processing is necessary for the performance of a contract. |
Sharing Personal Data with Third Parties
Harderwold Villa Resort shares your personal data with third parties if this is necessary for the performance of the contract and to comply with any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data.
Cookies, or similar technologies, that we use
Harderwold Villa Resort uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Harderwold Villa Resort uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to ensure the website functions correctly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements. When you first visited our website, we already informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your web browser so that it no longer stores cookies. You can also delete all information previously stored via your browser’s settings.
Below is an overview:
Cookie: Google Analytics
Function: Analytical cookie that tracks website visits
Retention period: 2 years
Viewing, Modifying, or Deleting Data
You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data by Harderwold Villa Resort, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization of your choice. You can send a request to access, correct, or delete your personal data, a request for data portability, a request to withdraw your consent, or an objection to the processing of your personal data to info@harderwoldvillaresort.nl.
To ensure that the request for access has been made by you, we ask that you include a copy of your identification document with the request. In this copy, please black out your passport photo, the MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), your passport number, and your Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks. Harderwold Villa Resort would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How We Protect Personal Data
Harderwold Villa Resort takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unintended disclosure, and unauthorized alteration. If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@harderwoldvillaresort.nl.